Frequently Asked Questions
Capabilities of Regios Automatic Discounts
The 1 automatic discount app Regios Automatic Discounts is a Shopify app released in 2023 to help merchants create advanced, segmented, automatic discount offers on their store. It is compatible with many other apps, and was awarded the Built for Shopify badge for its high quality. Automatic discounts offer several benefits over manual discount codes, including, but not limited to: Improved customer expeFew readers5 App-Based Discounts Error
Screenshot of the "5 total app-based discounts" error message Unfortunately, Shopify has a limit of 5 app-based discounts at a time. This applies to ALL apps on your entire store combined, not just ours. If you are using any other apps that created Shopify Functions discounts, they are included in the total. What is an "app-based discount"? Our app is built on a new Shopify feature called ShopifyFew readersYour Discount Configuration Is Too Big Error
Screenshot of the "Your discount configuration is too big" error message Unfortunately, Shopify Functions limits the size of metafields, which we use to store your discount configuration, to 10 kilobytes. If you're reading this, then your discount configuration data is currently bigger than 10 kilobytes. What is a "discount configuration"? OurFew readers
Discounts on Product Pages
How to Display Discounts on Product Pages
TO READ THE DOCS FOR THE "DISCOUNTED PRICE" APP BLOCK, CLICK HERE. Thumbnail of tutorial video Click the thumbnail above to watch a video of our founder demonstrating how to set up this feature. You can improve customer experience by displaying discounted prices on product pages, collection paPopularSupported Themes
Because every Shopify theme is different, our "discounted price on product page" (DOPP) feature only has dedicated integrations with a limited number of themes out of the box. Other themes can still be used, with some additional setup. This article will explain how to make sure you can display discounted prices on product pages in any theme, and ideally support collection pages as well. Which themes are supported out of the box? Dawn (and any theme based on it, we have a list below) ExPopularDiscounted Price Block
IMPORTANT: This feature has several limitations. To get updates about the new version, which will address these limitations, upvote and comment on this thread in our public feedback board. Watch this video tutorial to see our founder walk you through setting up our "Discounted price" app block: Video tutorial thumbnFew readersCustom Theme Setup
Screenshot of the "Other theme" option in our "Discounts Embed" block Every Shopify theme is completely different: different developers, different structure, different conventions. Unfortunately, in Shopify, there is no unified way to update the displayed prices of items on the page. To work around this, we have created "generic theme interop" functionality in our "discounted price on product page" (DOPP)Few readersTroubleshooting Discounts on Product Pages
TO READ THE TROUBLESHOOTING GUIDE FOR THE "DISCOUNTED PRICE" APP BLOCK, CLICK HERE. We encourage you to use CTRL+F (or Command+F) to search this page. "There is a problem with the app block" Screenshot of how this error message appears in the Theme Editor. Your theme might not be compatible. Please make sure that you are usingFew readersUsing the Discounted Price Block With Product Page Discount
Tutorial video thumbnail Click the thumbnail below to watch a 2-minute demo of this setup. To display automatic discounts on product pages only, you can simply use our existing "Discounted price" app block. It can optionally replace Shopify's built-in "Price" block on your product page. It is already set up to be compatible with the "ProductFew readersDiscount Description Templates
TO READ THE DOCS FOR THE "DISCOUNTED PRICE" APP BLOCK, CLICK HERE. Tutorial video thumbnail Click the thumbnail above to watch our founder explain how to set up discount description templates. Screenshot of the default discount description template (https://storage.crisp.chat/users/helpdesk/wFew readersUsing Multiple Discounted Price Blocks At The Same Time
If you have multiple discount offers you would like to display on product pages, then you will need to add the "Discounted price" block to your product page template multiple times. Screenshot of 2 "Discounted price" blocks in the same template For example, if you have a 10% off products discount for your "Silver" tagged customers, and 20% off for your "Gold"Few readersLimitations of the Discounted Price Block
The "Discounted price" block has several limitations: The app block HTML is based on the Dawn theme. If you are on another theme, you may have to customize the CSS. We have included some styles that support a wide array of themes, but some may slip through the cracks. Automatically changing the on-page price when a variant is selected is only fully supported in Dawn. We have some code for this that supports a wide array of themes, but some mayFew readersTroubleshooting the "Discounted Price" block
We're sorry you're experiencing problems with our "Discounted price" app block. In this article, we've outlined how to handle the most common problems users face with this feature. We encourage you to use CTRL+F (or Command+F) to search this page. "There is a problem with the app block" Screenshot of how this error message appears in the Theme Editor. Your theme might not be compatible. Please maFew readers"Discounted Price" block FAQ
We encourage you to use CTRL+F (or Command+F) to search this page. Troubleshooting the "Discounted Price" block If you're having issues with the "Discounted Price" block, read this article, which explains how to resolve common issues. How can I display multiple discounts on product pages? You will need to add the "Discounted price" block to your theme multiple times. Read this article (/en/article/using-multiple-discFew readersMigrating to the New DOPP
If you were using the "Discounted Price" block before March 24th, 2024, then follow these instructions to upgrade to the new version of the "discount on product page" (DOPP) feature, which fixes the limitations of the "Discounted Price" block. Tutorial video thumbnail Click the tFew readersHelp! The Discounted Prices Are Displaying To Everyone!
THIS DOCUMENT IS FOR THE "DISCOUNTED PRICE" BLOCK. FOR INFORMATION ABOUT THE NEW VERSION OF THE "DISCOUNT ON PRODUCT PAGE" (DOPP) FEATURE, CLICK HERE. There are a few possible reasons why your "Discounted Price" block might appear to be offering discounted prices to everyone. Possibility 1 - You don't have Visibility settings enabled Screenshot of the "Visiibility" settings (https://storage.crisp.chat/users/helpdesk/wFew readersDOPP API Reference
You can enhance customer experience by integrating Regios Automatic Discounts deeply with your theme. To do this, use the DOPP (discount on product page) API. Our app listens to the following events on the window: Variant Change Event In case your theme has complex behavior about selecting variants on the product page, you can manually trigger a discount calculation by firing a regios-dopp:variant-change event. ExampleFew readers
Customer Eligibility Options
Applying Discounts Based on Customer Metafields
Regios Automatic Discounts lets you create discounts that only apply to customers with specific metafield values. This can be useful for creating loyalty programs, or integrating with other Shopify apps. You can only read the value of 1 metafield in your discount, even if you are using the advanced logic builder. Shopify Functions only allows us to request a limited amount of data about the cart when calculating discounts, so we could only fit 1 metafield into the limit. To create a metafiFew readersApplying Discounts Based on Customer Location
Regios Automatic Discounts lets you create discounts that only apply to customers in specific countries. This can be useful for international stores. This requires Shopify's Geolocation app. Location detection is based on the customer's geolocation, not the shipping address location. To create a location-specific automatic discount, select "Customers in a specific location" in the "Discount applies to customers" section of the discount setup form. Screenshot of the "Customers in a speciFew readersCustomer Eligibility Options in Regios Automatic Discounts
Screenshot of customer eligibility options Regios Automatic Discounts offers multiple options you can use to filter which customers can receive a specific discount. All customers: All customers, including customers who are not logged in, will receive this discount. Specific customer tags: Only customers with these specific tags will be eligible. Be sure to press ENTER to add a tag. SpecFew readers
How to Use Regios Automatic Discounts
Welcome to Regios Automatic Discounts! Click the thumbnail below to watch a welcome video from our founder: Click to watch a welcome video from our founder. Read the articles linked below to learn how to use our app: Capabilities of Regios Automatic Discounts (/en/article/capabilities-of-regios-automPopularHow to Test Your Automatic Discount On Your Store
Once you've created a discount, we recommend testing it on your store to make sure everything is working properly. Watch this brief video to learn how to test your discount: Watch this brief video to learn how to test your discount. Important Information For the most part, discounts created with RePopularFrequently Asked Questions
Welcome to Regios Automatic Discounts. Here are answers to the most common questions we receive. We encourage you to use CTRL+F (or Command+F) to search this page. Help! My discounts don't work. Please read our Troubleshooting Regios Automatic Discounts article to solve your problem. How can I combine/stack my discount with other discounts? A screenshot of the "Combinations" options (https://storage.crisp.chat/uPopularTroubleshooting Regios Automatic Discounts
We're sorry you're experiencing problems with our app. In this article, we've outlined how to handle the most common problems users face with our app. We encourage you to use CTRL+F (or Command+F) to search this page. Troubleshooting discounts on product pages If you're using the "Product page discount" app block/"Discounts embed" app embed: Consult this article for help. If you're using the "Discounted price" app bloPopularAbout the Discount Settings Page
This page allows you to set up automatic product, order, and shipping discounts. Click to watch a brief tutorial video about the discount settings page. Need help? If you have questions or concerns, please consult our FAQ, or press the chat button at tPopularAbout the Advanced Settings Page
Our advanced logic builder allows you to set complex logic and conditions for your discounts. Like Shopify Flow, it is a flowchart builder that lets you chain together conditions and actions. Click to watch a brief tutorial video about the advanced settings page. Click the thumbnail above to watch our foSome readersAutomatic Discounts Pricing FAQ
Welcome to Regios Automatic Discounts. Here are answers to the most common pricing questions we receive. We encourage you to use CTRL+F (or Command+F) to search this page. Pricing Plan Comparison Screenshot of Regios Automatic Discounts pricing on the Shopify App Store. Our app has 3 pricing plans: Development store: Free. For development stores only. This plan lets Shopify Partners test ourFew readersHow to Create Volume Discounts
This page is still a work in progress. A video of our founder demonstrating how to set up volume discounts Click on the video thumbnail above to watch our founder demonstrate how to set up a volume discount. Have any feedback for us? We want to hear about your experience with our app! Leave a review on the Shopify App Store (https://apps.shFew readersHandling Sale Price/Compare At Price in Regios Automatic Discounts
Screenshot of the "How to handle items already on sale" options card Sometimes, products in your store are on a storewide sale. In Shopify, the "price"/"compare at price" are completely separate from the discounting system, which often causes confusion. Every merchant has a different idea for how these products should be handled by discount apps. In order to give you control over the behavior, we have addedFew readersLogic Builder: Examples
We've created special video and text tutorials to guide you on creating common types of discounts using our advanced logic builder. We hope that these brief videos will help you create the exact offer you wanted, quickly. How to Create a First-Time Customer Discount Click this thumbnail to watch the demo video. (https://www.loom.com/share/44b82694cfd44aa19963f2dfcde0294a?sid=b82bae12-d971-4d55-8215-c92Few readersDiscount Value Options in Regios Automatic Discounts
Regios Automatic Discounts offers multiple options you can use to decide which discount amount to apply to eligible products: Percentage Screenshot of percentage discount value options Self-explanatory. Fixed amount Screenshot of percentage discount value options Self-explanatory. These additional options are avFew readersProduct Eligibility Options in Regios Automatic Discounts
Screenshot of product eligibility options Regios Automatic Discounts offers multiple options you can use to filter which products can receive a specific discount: All products: All products will be eligible. Specific collections: Only products in selected collections will be eligible. Due to restrictions in Shopify itself, you can only select up to 100 collections in a single discount (incluFew readersSelling Plans Options in Regios Automatic Discounts
You can make a discount apply to only one-time purchases or subscriptions using this condition. Basic logic builder Screenshot of the "Subscriptions and selling plans" options Options available for including selling plans: Discount applies to subscriptions and one-time purchases: All line items will pass this condition. Discount only applies to one-time purchases: Only one-time purchase linFew readersPurchase Requirements Options in Regios Automatic Discounts
Screenshot of a "minimum/maximum purchase requirements" condition You can use minimum/maximum purchase requirements to: Increase average order value (AOV) by incentivizing larger purchases Prevent major losses by limiting how big of an order can be discounted for specific customers Options available for defining the minimum/maximum quantity: No minimum/maximum requirements: All line items will paFew readersSubscription App Compatibility with Regios Automatic Discounts
General rules for compatibility Our app's discounts work basically the same as Shopify's automatic discounts. In general, anything that is compatible with those, will be compatible with our app. If a subscription app uses Shopify's Subscription API, it will likely be compatible with our app. If a subscription relies on draft orders, it will likely not be compatible with our app. Known supported subscription apps These are subscription apps other customers have told us work with ourFew readersUsing Regios Automatic Discounts with Draft Orders
Does your app depend on draft orders? Our app does not depend on draft orders. Our discounts are implemented using a Shopify API called Shopify Functions, which can apply to normal orders on multiple sales channels. How to apply automatic discounts to manual draft orders As of Shopify Winter Editions 2024, it is now possible to apply automatic discounts from our app to draft orders. A video demonstrating how to apply automatic discounts to draft orders (https://storage.crisp.chat/Few readersHow to Use The Test Discount Page
Tutorial video thumbnail Click the thumbnail above to watch our founder demonstrate how to use this page. The "Test discounts" page allows you to: Preview how discounts will apply with different items in the cart, different customers, etc. Troubleshoot why your discount isn't applying as expected, wiFew readers