Automatic Discounts Pricing FAQ
Welcome to Regios Automatic Discounts. Here are answers to the most common pricing questions we receive.
We encourage you to use CTRL+F (or Command+F) to search this page.
In Regios Automatic Discounts, select "Choose Plan" to be taken to our billing page.
If you are already on one of our paid plans, you will see buttons on the page that give you the option to "Upgrade" or "Downgrade" your subscription to the other plan.
On development stores ONLY, you can also "Downgrade to free."
As clearly mentioned on our Shopify App Store page, our free plan is only available for development stores.
Even if you have a small number of orders, we recommend trying one of our paid plans.
In order to prevent confusion, we completely stopped even mentioning the free developer plan on our App Store page in June. The above screenshots are for users who installed earlier.
Choose your pricing plan based on the number of orders you expect the discount to be applied to per month.
We price based on the number of orders you expect the discount to be applied to per month.
No, we don't charge a transaction fee. Our app only helps you create and manage automatic discounts for your customers, and we don't take a cut of your sales.
If you are still on free trial: if you uninstall, your charge will automatically be cancelled. No need to speak to a human.
If your trial has expired: if you uninstall, all future billings from our app will stop immediately. No need to speak a human.
If you are looking for a refund, please reach out to us.
A member of our team will assist you with a refund ASAP.
Please keep in mind that we do not offer 24/7 support, so please be patient, we will get to your request in time.
We take your feedback seriously.
If there's something our app is missing, please let us know in our public feedback board.
We encourage you to use CTRL+F (or Command+F) to search this page.
How can I upgrade/downgrade my plan?
In Regios Automatic Discounts, select "Choose Plan" to be taken to our billing page.
If you are already on one of our paid plans, you will see buttons on the page that give you the option to "Upgrade" or "Downgrade" your subscription to the other plan.
On development stores ONLY, you can also "Downgrade to free."
Is there a free plan available?
As clearly mentioned on our Shopify App Store page, our free plan is only available for development stores.
Even if you have a small number of orders, we recommend trying one of our paid plans.
In order to prevent confusion, we completely stopped even mentioning the free developer plan on our App Store page in June. The above screenshots are for users who installed earlier.
Which pricing plan is right for me?
Choose your pricing plan based on the number of orders you expect the discount to be applied to per month.
How are "orders per month" counted?
We price based on the number of orders you expect the discount to be applied to per month.
Do you charge a transaction fee?
No, we don't charge a transaction fee. Our app only helps you create and manage automatic discounts for your customers, and we don't take a cut of your sales.
How can I cancel my subscription?
If you are still on free trial: if you uninstall, your charge will automatically be cancelled. No need to speak to a human.
If your trial has expired: if you uninstall, all future billings from our app will stop immediately. No need to speak a human.
I want a refund!
If you are looking for a refund, please reach out to us.
A member of our team will assist you with a refund ASAP.
Please keep in mind that we do not offer 24/7 support, so please be patient, we will get to your request in time.
We take your feedback seriously.
If there's something our app is missing, please let us know in our public feedback board.
Updated on: 18/07/2024
Thank you!