5 App-Based Discounts Error

Unfortunately, Shopify has a limit of 5 app-based discounts at a time.

This applies to ALL apps on your entire store combined, not just ours.

If you are using any other apps that created Shopify Functions discounts, they are included in the total.

What is an "app-based discount"?

Our app is built on a new Shopify feature called Shopify Functions.

An "app-based" discount is any discount created by an app that uses Shopify Functions.

Why can I only have 5?

As discussed in this Shopify Community Forums thread, you can only create 5 total app-based discounts on your store.

This is a restriction placed by Shopify themselves.

No app can get around this. Not ours, nor anyone else's. However, we have options that allow you to create multiple discount conditions with a single "discount."

Keep reading for more information.

Why are you using Shopify Functions despite this limitation?

The benefit of Shopify Functions discounts is that they integrate seamlessly with the entire platform, and so they can consistently apply in the cart, checkout, and POS without requiring draft orders or other workarounds.

However, they have some several limitations, some placed by Shopify themselves.

Despite this limit, we believe that the benefits of Functions to merchants like you outweigh the cons. We are hoping Shopify will remove this limit in the future.

Workaround 1 - Use the Advanced Logic Builder

If you installed our app after March 5th, 2024, or you're on our legacy Premium plan or higher, then you can use our advanced logic builder to create a single discount that checks for multiple conditions, instead of 5 separate discounts.

For example, here is a video tutorial on creating a single discount that applies different amounts to different collections.

Follow these detailed instructions to learn how to use our advanced logic builder.

Workaround 2 - Loophole

Deactivate discounts, until 4 or fewer are active
Create new discount
Reactivate the discounts you deactivated in step 1
If you want to create another discount, start again from step 1

I don't have 5 discounts, but I'm still seeing this error

If you don't have 5 discounts and you're still seeing this error, the cause could be a Shopify Automatic Discount.

Cause

If you have a Shopify automatic discount active, the Shopify automatic discount prevents other automatic discounts from being activated.

Workaround

Temporarily deactivate all Shopify automatic discounts, then save your Regios Automatic Discounts, then reactivate them.

Want updates on this issue?

If you'd like to be updated if/when Shopify removes this limit, please upvote and comment on this thread on our feedback board.

Have any feedback for us?

We want to hear about your experience with our app! Leave a review on the Shopify App Store.

Updated on: 16/11/2024