Subscription App Compatibility with Regios Discounts

General rules for compatibility

• Our app's discounts work basically the same as Shopify's automatic discounts. In general, anything that is compatible with those, will be compatible with our app.
• If a subscription app uses Shopify's Subscription API, it will likely be compatible with our app.
• If a subscription relies on draft orders, it will likely not be compatible with our app.

Known supported subscription apps

These are subscription apps other customers have told us work with our app:

• Recharge
• Were you able to use Regios Discounts with another subscription app? Please reach out via chat to let us know!

We generally don't test subscription apps ourselves at this point, as it is unfortunately a low priority for us.

Known unsupported subscription apps

• RecurringGO! (relies on draft orders)

Can I apply a discount to all recurring payments, not just the first payment?

Yes, see this article: Recurring Payments for Subscriptions

Do discounts apply to future subscription orders, or just the first?

By default, discounts apply only to the first subscription order, so future orders will be charged at the regular price.

However, you can set a discount to apply to future recurring payments using the settings explained in this article: Recurring Payments for Subscriptions

How can I combine subscription discounts with Regios Discounts?

Set the "How to handle items already on sale" setting to "Stack discounts on top of sale price." This allows customers to receive additional discounts on top of the discount from your subscription app.

This is because "subscription discounts" are not real "discounts" and instead get converted into "compare at price / sale price" when interacting with the Shopify Functions API.

Are discounts recalculated on recurring orders?

Shopify only calculates discounts on subscriptions at the time of the first order.

For example, let's say you have a discount based on the customer's number of orders. Customers with 2 or more orders can receive the discount.

If a customer with only 1 order places a subscription order, you might expect that:

• The first order will not receive a discount
• The second and future orders would receive the discount, because the customer would have 2 orders at this time

However, it doesn't work this way. Here's what actually would happen:

• The first order will not receive a discount
• The second and future orders would not receive any discount, because the discount is only calculated at the time of the first order.

If you would like this functionality, it is up to the subscription app to call the subscriptionContractUpdate API on each order.

For more information, read this discussion thread we opened in Shopify's Developer Community Forum.

Why are my discounts not getting recalculated when a customer modifies their order on the Subscription Portal?

For more information, read this discussion thread we opened in Shopify's Developer Community Forum. Ultimately, the functionality would need to be implemented on the subscription app's end.

Discounts don't apply when we manually trigger a recurring order in Recharge

This is outside the scope of what our app does, and we're not familiar with the specifics of triggering a recurring order in Recharge. However, to our knowledge, manually triggering a recurring order in Recharge does not trigger Shopify Functions API discounts (such as our app) to be recalculated, which is outside our control.

Is there a setting in Regios to force discounts on all subscription payments (not just the first one)?

Recurring Payments for Subscriptions

Does Regios require specific API calls (like subscriptionContractUpdate) to maintain discounts?

While our app doesn’t specifically require anything, the responsibility for triggering discount calculations lies with Shopify and the subscription app you are using. The discounts created by our app run on Shopify's servers, so when they are triggered is outside our control.

For further insights, we recommend checking out this Shopify Developer Community forum thread where a Shopify employee has responded regarding the behavior of discounts on subscription apps.

Have any feedback for us?

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Updated on: 26/06/2025