How To Share Shopify Functions Error Reports

We noticed that the discount has recently crashed several times in your store, which might lead to customers not receiving the intended discounts.

This does not necessarily indicate a bug in our app. Many times, the cause is due to bots creating very large carts.

In order for us to debug this and identify the cause of the crash, we will need you to follow the following steps:

Go to the built-in "Discounts" page in the Shopify admin (not the home screen of our app).

Click on the yellow exclamation point icon next to "Type" where your discount is in the table [screenshot below].



In the popup that appears, click the blue link that says, "Share the error reports with Regios Technologies, Inc." [screenshot below]



Click "Share" in the "Share a report of the errors with the developer" popup.

Once you've shared the error reports with us, we'll be able to quickly investigate the bug and make sure the discount is working on your site.

Thanks in advance - We truly appreciate your cooperation in sharing the error reports, which will help us improve the app and ensure it works flawlessly in your store.

We apologize for any inconvenience this may have caused you.

Updated on: 30/12/2024