Data and Privacy FAQ

How does Regios handle customer information?

By default, no personal data about your customers will be stored in our database. For example, if you use the "Specific customers" eligibility option, which allows you to select a finite list of specific individuals for a discount, as long you have "Settings > Use compact format enabled" (default), our app will only store Shopify IDs rather than other personally identifiable information (PII).

When our analytics feature is implemented, the following customer information may be stored in our database:

• Shopify ID, ex. gid://shopify/Customer/123456789.
• List of tags, ex. ["gold", "vip"]
• The values of metafields that your discount configuration depends on. For example, a "VIP tier" discount might require us to store the value of the customer's custom.vip_tier_name metafield.

What permissions does your app require?

• Required: read_cart_transforms, read_customers, read_discounts, read_locales, read_products, read_shipping, read_themes, write_cart_transforms, write_discounts, read_publications, and write_publications.
• Optional scopes include read_locations, read_markets, read_companies, read_orders, read_marketing_events, and write_app_proxy.

Can the Regios app edit customers?

No.

Can the Regios app edit products?

No.

Updated on: 02/06/2026