Function Not Found Error

If you are getting a "Function not found" error, it's possible a new version of our app's Shopify Functions went live while you were in the process of creating your discount.

This rarely happens, but if so, follow these instructions:

1. Backup your discount logic, so you don't lose it

At the top of right of the edit discount page, you'll see a "Logic" button. Click it, then click "Export" to save your discount logic to a file.

In the Shopify mobile app, click "More > Logic > Import."

2. Reload the app

Click "Regios Discounts" in the app navigation menu to go to the app home screen. Then, refresh the page. If you're using the Shopify mobile app, close Regios Discounts and reopen it instead.

3. Import your logic into a new discount

Follow the usual steps to create a new discount. Click "Logic > Import" to find your backup file and copy its logic into the new discount.

4. Done!

Save your discount, and you're good to go.

Still having issues?

It's possible there is an outage or breakage on Shopify's end preventing our app from saving new discounts. Please check https://www.shopifystatus.com/ to find if this is the case.

Send us a message, and we'll be happy to help. Please be prepared to grant us collaborator access to investigate your issue.

Have any feedback for us?

We want to hear about your experience with our app! Leave a review on the Shopify App Store.

Updated on: 03/11/2024