Data and Privacy FAQ

How does Regios handle customer information?

By default, no personal data about your customers will be stored in our database. However, if you use the "Specific customers" eligibility option, which allows you to select a finite list of specific individuals for a discount, their Shopify ID, name, and email will be stored in the configuration of the discount (which is backed up in our database). We plan to eventually rework this feature to only store Shopify IDs rather than other personally identifiable information (PII), but we don't have an estimated timeline for that yet. You can find more details about customer eligibility options here.

When our analytics feature is implemented, the following customer information may be stored in our database:

• Shopify ID, ex. gid://shopify/Customer/123456789.
• List of tags, ex. ["gold", "vip"]
• The values of metafields that your discount configuration depends on. For example, a "VIP tier" discount might require us to store the value of the customer's custom.vip_tier_name metafield.

What permissions does your app require?

• Required: read_cart_transforms, read_customers, read_discounts, read_locales, read_products, read_shipping, read_themes, write_cart_transforms, write_discounts, read_publications, and write_publications.
• Optional scopes include read_markets and read_orders.

Can the Regios app edit customers?

No.

Can the Regios app edit products?

No.

Updated on: 14/12/2025