Automatic Discounts Pricing FAQ
Welcome to Regios Automatic Discounts. Here are answers to the most common pricing questions we receive.
We encourage you to use CTRL+F (or Command+F) to search this page.
In Regios Automatic Discounts, select "Choose Plan" to be taken to our billing page.
If you are already on one of our paid plans, you will see buttons on the page that give you the option to "Upgrade" or "Downgrade" your subscription to the other plan.
On development stores ONLY, you can also "Downgrade to free."
Our free plan is only available for development stores.
Even if you have a small number of orders, we recommend trying one of our paid plans.
In order to prevent confusion, we completely stopped even mentioning the free developer plan on our App Store page in June. The above screenshots are for users who installed earlier.
Choose your pricing plan based on the number of orders you expect the discount to be applied to per month.
We price based on the number of orders you expect the discount to be applied to per month.
No, we don't charge a transaction fee. Our app only helps you create and manage automatic discounts for your customers, and we don't take a cut of your sales.
When you choose the annual plan, you only pay for 10 months while enjoying a full 12 months of access. This means you're effectively getting 2 months for free! Additionally, you can take advantage of a 7-day free trial to test out the app and see if it meets your needs before fully committing to any plan.
If you are still on free trial: if you uninstall, your charge will automatically be cancelled. No need to speak to a human.
If your trial has expired: if you uninstall, all future billings from our app will stop immediately. No need to speak a human.
Currently, if you exceed the orders limit, nothing will happen; we don't automatically disable the discount. This is because there's no reliable way in Shopify to identify which discounts have been applied to an order.
So, there's nothing to worry about right now. If anything changes in the future, we will make sure to send a notification before any discounts are disabled.
No. You won't be charged if you uninstall during the free trial period.
If you are looking for a refund, please reach out to us.
A member of our team will assist you with a refund ASAP.
Please keep in mind that we do not offer 24/7 support, so please be patient, we will get to your request in time.
We take your feedback seriously.
If there's something our app is missing, please let us know in our public feedback board.
We encourage you to use CTRL+F (or Command+F) to search this page.
How can I upgrade/downgrade my plan?
In Regios Automatic Discounts, select "Choose Plan" to be taken to our billing page.
If you are already on one of our paid plans, you will see buttons on the page that give you the option to "Upgrade" or "Downgrade" your subscription to the other plan.
On development stores ONLY, you can also "Downgrade to free."
Is there a free plan available?
Our free plan is only available for development stores.
Even if you have a small number of orders, we recommend trying one of our paid plans.
In order to prevent confusion, we completely stopped even mentioning the free developer plan on our App Store page in June. The above screenshots are for users who installed earlier.
Which pricing plan is right for me?
Choose your pricing plan based on the number of orders you expect the discount to be applied to per month.
How are "orders per month" counted?
We price based on the number of orders you expect the discount to be applied to per month.
Do you charge a transaction fee?
No, we don't charge a transaction fee. Our app only helps you create and manage automatic discounts for your customers, and we don't take a cut of your sales.
What does "2 months free" on the Annual Plan mean?
When you choose the annual plan, you only pay for 10 months while enjoying a full 12 months of access. This means you're effectively getting 2 months for free! Additionally, you can take advantage of a 7-day free trial to test out the app and see if it meets your needs before fully committing to any plan.
How can I cancel my subscription?
If you are still on free trial: if you uninstall, your charge will automatically be cancelled. No need to speak to a human.
If your trial has expired: if you uninstall, all future billings from our app will stop immediately. No need to speak a human.
What happens if I reach the order limits of my pricing plan??
Currently, if you exceed the orders limit, nothing will happen; we don't automatically disable the discount. This is because there's no reliable way in Shopify to identify which discounts have been applied to an order.
So, there's nothing to worry about right now. If anything changes in the future, we will make sure to send a notification before any discounts are disabled.
If I uninstall during the free trial period, will I be charged??
No. You won't be charged if you uninstall during the free trial period.
I want a refund!
If you are looking for a refund, please reach out to us.
A member of our team will assist you with a refund ASAP.
Please keep in mind that we do not offer 24/7 support, so please be patient, we will get to your request in time.
We take your feedback seriously.
If there's something our app is missing, please let us know in our public feedback board.
Updated on: 20/11/2024
Thank you!